Legal Privacy Policy

This Privacy Policy explains how REPLACE_LEGAL_BUSINESS_NAME, doing business as WellMaid (“we,” “us”), handles information collected through this website and our estimate requests.

Information We Collect

• Information you send us: your name, phone number, email address, the type of cleaning you are interested in, details about your home (bedrooms, bathrooms, approximate size), and anything you write in your message.
• Information collected automatically: basic technical data such as IP address, browser type, and pages visited, used for security and to keep the site working. If analytics are enabled, we use Google Analytics to understand how the site is used.
• Service information: once you book, details needed to provide the service, such as access instructions, which are treated as private and used only for authorized service purposes.

How We Use Your Information

• To review your request and send you an estimate
• To schedule, provide, and follow up on your cleaning
• To contact you by phone, text message, or email about your request or service
• To protect the website against spam and abuse

Text Messages and Email

By sending an estimate request, you agree to be contacted about that request. We do not send marketing messages without your permission. Message and data rates may apply to text messages. REVIEW_WITH_BUSINESS_OWNER: opt-out wording, e.g. reply STOP

How We Share Information

We do not sell your personal information. We share it only with service providers that help us run the business, such as our website host, email provider, and text messaging provider, and only as needed to provide our services, or when required by law.

Photos

Our team may take photos for quality control, documentation, or service-related purposes. We avoid capturing personal or sensitive information whenever possible, and photos are not used publicly for marketing without the appropriate permission.

Data Retention

We keep estimate requests and service records for REPLACE_RETENTION_PERIOD, unless a longer period is required by law.

Security

We use reasonable safeguards to protect the information you share with us, including encrypted connections (HTTPS) and restricted access to stored requests. No method of transmission or storage is completely secure.

Your Choices

You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below.

Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

Contact Us

Questions about privacy: wellmaidgreencleaning@gmail.com or (804) 401-9769. Privacy contact: REPLACE_PRIVACY_CONTACT. Governing jurisdiction: REPLACE_JURISDICTION.